Last updated: September 26, 2026
If you are not satisfied with the service, contact us within 14 days of your first payment for a full refund, no reason required.
We do not refund the portion of a billing period that has already been used. You may cancel your subscription at any time so that you are not charged for the next period; the service keeps running until the end of the period already paid for.
If the service is interrupted through a fault on our side and you are unable to use it for a significant period of time, we will refund or credit the fees corresponding to that period.
Send an email to hello@saiphix.com including your registered account email. Requests are processed through the merchant of record for the transaction, within 5–10 business days.